Definitely a legitimate place to by top quality leather furniture.
Robert is very patient... I had so many questions before buying, I was sure he'd lose his patience. But anytime I called, he answered every question I could throw at him.
Delivery was estimated at 6 to 8 weeks.. the furniture arrived earlier than projected... at the end of 4th week. The family area now smells like a tack room.. the leather smell is spectacular.
We bought the Manchester (Petite) sofa and two matching chairs in the Brompton Cocoa. Ordered about four weeks ago and delivered today.
The sectional is everything we expected and more. We couldn't be more happy with our purchase. We would recommend this company and their furniture to anyone who wants a really well made American product with excellent customer service.
We purchased a Bristol sofa in Brompton cocoa and are extremely pleased with our decision to use Casco Bay. Never have we ordered a piece of furniture online before and this sofa has exceeded our expectations in every way. Thank you Casco Bay Furniture.
The sectional arrived last Wednesday. It took about 8 weeks after ordering to be delivered. The customer service was fantastic. We were kept informed of the progress of our order by Kristina, who was both informative and pleasant to work with. The delivery men were also excellent. We had a four-hour window for delivery. They arrived about an hour early, but called to see if it was okay. We live down a private road that is narrow and hilly, so we had to make three trips in my trailer with the drivers in tow. No complaints from them! The furniture was wrapped in the original factory packaging and blanket wrapped by the deliver guys. The sectional arrived in perfect condition!
The furniture is absolutely superb and oozes quality. I have to say this is, by far, the best furniture purchase we've ever made. Cheap? No. If you want cheap, low quality stuff go to Rooms to Go or the mall. If you're looking for quality top grain leather furniture, built by hand in the US, using top tier materials... get Casco Bay.
I bought a leather tufted couch from Casco last year for my law office. After all, what is a law office without a red tufted leather couch? I had previously contacted all furniture stores in my locale to no avail. So I took the plunge and spent a whale of a lot of money on the couch sight unseen on the Internet. Not only did Casco respond to my order in a timely manner and offer input on my choice, they broke up my payments into 3 installments. 6 or so weeks later here came the couch. Simply marvelous! Clients rave over the couch all the time. I've been known to close the door to my office and nap on this couch. I had a great experience dealing with Casco! No my brother-in law does not own Casco!
I can't say anything bad about the furniture except we may have been able to go a bit wider than 96". But this has nothing to do with the furniture... just my nervousness about buying something too big.
The delivery guys were outstanding.. they carefully unloaded the furniture, and placed it where it needed to go.
We may end up buying the matching ottomans as well.
CascoBay is 100% American made.. by people that obviously know what they're doing. We went with a couple of upgrades to the cushions, so we spent a tad more than the discounted price at RH.. but, CascoBay shipping was free, so I think Casco actually beat RH in the end. Also, we were able to get the extended warranty at no charge.
We purchased a Madison (Maxwell) sectional with a chaise on the end from Casco Bay Furniture. We chose the Brompton Cocoa leather and upgraded to their Ultracel Spring Down Cushion. I just absolutely love it! The cushions are so comfortable, both plush and supportive and the leather looks thick and luxurious.
Was originally looking to buy the Restoration Hardware (RH) sofa and chairs, but "Made In China" and not knowing exactly how the frames were made left me with an uneasy feeling.
I just received my new chesterfield leather sofa from Casco Bay and I am thrilled with it. What a great value! It was a little pricey for me but this will probably be the last sofa I will have to buy. I've had sofas that were a bit less expensive before but they were nowhere near the quality of this sofa. I only just got it, but I feel confident that This is a sofa built to last. It's solid and appears well constructed with beautiful heavy leather. It's really finely crafted and super comfy! I was a little leery of purchasing without seeing but I read good reviews and I'm glad I made the leap of faith to purchase this sofa. I don't think I could have found a nicer one. My husband, who I expected to be ho-hum about the sofa, looooves it. Normally, he would just say, "I guess it's ok, but you paid too much". Instead, he hasn't complained once about the price, since it got here...so you know it must be nice. Also have to say that delivery service was very good. It was a tricky delivery up a very narrow exterior stairway and balcony and through a small slider into our second floor apt. They put thought, effort and care into getting that sofa in here safe and sound. It was quite a job! BTW, folks stopped to admire it while it was being delivered and asked where I got it. Anyway, just wanted to say how pleased I am.
Casco Bay Furniture is a US Furniture Store based in York, Maine. Casco Bay Furniture is located at 764 US-1, York, ME 03909, USA.
Please contact with Casco Bay Furniture using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Casco Bay Furniture opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.